How can we help you?

Browse our help topics

  • How do I use Ding?
  • Help! I'm having issues
  • My Promotions

Promoted articles

  • My account information is not available
  • Where is my reset password email?
  • How to contact us
  • Why can't I send top-up to the number I want to?
  • Top-Up Not Received: What can I do?
  • Why is my transaction still processing?
  • Why was my payment not accepted?
  • Cubacel Promotion: Bonus not Received
  • How to invite a friend?
  • How can I send a top-up?
  • How to activate an auto top-up?
  • How can I check my Nauta account balance?
  • How do I check I am opted in?

Live chat