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How to delete an auto top-up?

If you want to delete an auto top-up through the app, please follow the steps below:

 

1. Log in to your account in Ding app. 

2. Press the "History" button at the bottom of your screen. 

3. There, please go to the transaction where you activated the auto top-up (you will see, for example, "Sent every 30 days" as a top line) and press on it. 

 

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4.  Once you press on your transaction where you activated your auto top-up, you will get redirected to the "Manage auto top-up" screen and you will be able to cancel your auto top-up by pressing on the "Cancel auto top-up" button. 

 

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5. Select "Yes, cancel" and that's it! You will get now an email/SMS confirming the deletion of your auto top-up. 

 

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