How can we help you?

I've received a top-up request

The Ding profile allows receivers to request top-ups to friends and family. They'll verify their number and share the profile when they need a top-up. 


Have you received a request and you don't know how to proceed? Check out the steps below:

1. Click on the link your friend has sent you.

2. You'll see your friend's details (phone number, operator, and a name if it has been included)


3. Select the amount you wish to add on the phone and pay to complete the top-up.


That's it! Your friend will receive your top-up and we'll send you a confirmation notification by email or SMS. 

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