How can we help you?

How to log in with a one-time code?

You can now log in to your Ding email account without using a password. We will send you a one-time code by email that will allow you to access your account.

 

How to get the one-time code?

  1. Go to the Sign in screen.
  2. Select Log in with email.
  3. Please enter your email address and select Yes or No to indicate whether you would like to receive our offers and promotions. After that click Continue.
  4. Check your email and enter the code to log in. Keep in mind, the one-time code will only be valid for 15 min, then they'll expire.

 

I didn’t receive the one-time code

If you didn't receive the email with the code, try the options below:

  • The email may be in the spam/junk folder.
  • You might have entered an incorrect email address. If you have made a mistake, you can
    change the email address by clicking on the pencil icon.

If you have any issues logging in with the one-time code, you can contact our Customer Care team. We are available 24/7!

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