How can we help you?

How can I review my purchase history?

To review the top-ups you have purchased through the app:

  1. Login to your Ding account
  2. Click on History

To see more information about a transaction, click on it.

 

3.jpg

 

Please note that the order ID can be requested by our Customer Service Team in order to find your account and disclose further information regarding your transaction. The order ID can be found once you click on one of your transactions. The order ID will be displayed at the top. 

 

4.jpg

 

Live chat